Charging and paying for adult care services - How to pay for adult care

Last updated: 16 April 2026

You will get an invoice every:

  • 4 weeks
  • 4 weeks and then
  • 5 weeks

Assistive technology only is invoiced quarterly.

You can pay in the following ways: 

  • by direct debit
  • by telephone
  • online
  • by standing order
  • at a post office or pay point
  • by cheque

All payment methods are located on the reverse of each invoice. 

Deferred payment agreements

Dependent on the terms of the agreement you may be issued with two invoices every 4 weeks, 4 weeks and then 5 weeks, as above.

  • The first invoice is for any difference between your weekly assessed charge and the amount agreed to be deferred. You need to pay this straight away.
  • The second invoice shows the amount being deferred against your property. You will pay this in the future.