Here to help with living costs

Local money and debt advice

  • Wirral InfoBank provides information on a huge range or organisations offering advice and support, including work, education, debt, training, and mental and physical wellbeing
  • Ask Us Wirral is a partnership of Citizens Advice Wirral, Age UK Wirral, Wirral Change and Wirral Mencap, supported by Wirral Council. It offers advice on a wide range of issues, including benefits, debt, housing and work.
  • Involve Northwest has a dedicated team of advisors.
    Call 0151 644 1100

National Money and debt advice

  • Money Helper offers guidance and support on everyday money matters and worries.
  • National Debtline offers free and independent debt advice over the phone and online
  • Benefits Checker on GOV.UK allows you to find out what support you could get to help with living costs. Independent and anonymous benefits calculators are also available at GOV.UK
  • Crisis Support with White Goods:
    Community-based partners, North Birkenhead Development Trust and St Vincent de Paul Society (Wirral), can provide white goods and other essential items to vulnerable households who do not qualify through the council's Emergency Financial Support scheme.
    North Birkenhead Development Trust (not restricted to Birkenhead). Applications must be completed by a referrer (individuals cannot apply directly)  at
    St Vincent de Paul Society by email: (Rose Mullarkey) or text: 0790 595 2798 to request a call back. Applications from referrers are preferred but households can apply directly
  • Emergency Financial Support
    Wirral Council can provide financial support for individuals and families in crisis situations. This may include assistance for those leaving care, hospital, prison or similar, to help them to become established in the community. The scheme can contribute towards necessary items and expenses, including essential and specialist food needs, furniture and household goods, white goods, fuel and utilities including phone and broadband bills and some medical expenses. This list is not an exhaustive and all requests are considered against eligibility criteria and evidence of need. View Find out more about Emergency Financial Support or call the Helpline on 0151 666 5050.