Timescales to process applications
Due to an increase in applications received, we are currently prioritising requests for help with food or fuel. Applications for all other items are being considered in strict date order. The team are currently taking approximately 15-20 working days to process these applications. We thank you for your patience during this period of high demand.
For 'Out of Hours' assistance in a genuine emergency where there is an immediate threat to health or safety, contact the Emergency Duty Team on 0151 677 6557. View other emergency contacts at the council