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Busy Council Tax Contact Centre

Our contact centre is very busy right now. Please use the website if you can, so the phone lines stay clear for those who need them. All working age claimants of Council Tax Reduction now pay a minimum of 17.5% towards their Council Tax bill. Please read the following for help:

  • changes to Council Tax Support
  • how to apply for a discount or exemption and get money off your Council Tax bill
  • what to do if you have problems paying your Council Tax and other debts
  • how to appeal against a Council Tax decision if your bill is wrong
  • report a change in your circumstance

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There are over 20 'Warm Hubs' in operation in Wirral. They offer a safe and warm environment for all residents to visit. To find your nearest Warm Hub visit Wirral Infobank's website.

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