Post 16 Transport Policy Statement

We want to give the best possible service, however if you wish to complain Wirral Council has a formal complaints process.

You can contact the council in a number of ways: 

• complain via the Council website
• phone the Information and Advice Team 0151 606 2000
• Write to us at: 

Information and Advice Team

Wirral Council

PO Box No 2

Birkenhead

Wirral

CH41 6BU 

If you are not satisfied with the outcome of the Council’s complaint investigation you can take your complaint to the Local Government Social Care Ombudsman, an independent body which investigates complaints about councils. 

Find out more about how to make comments and complaints