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Getting support for adults
Assessing what care you need
Before we can decide what help you can get and how it will be paid for, you need to fill in a needs assessment. This is free of charge.
The assessment helps us understand:
- how safe and healthy you are
- how well you can do everyday things
- how independent you are
- how you feel
- how well you can make your own choices
You can do the assessment for yourself or for someone else. A doctor or care worker can also do it. It helps us see what kind of help is right for you. This could be simple advice or more support.
What to do next
You can fill in an online assessment to tell us about your situation. It’s quick and easy to do. We will guide you through each step.
The video below explains how a needs assessment works:
Log in to open a saved assessment form
If you cannot fill in the form online, call our Central Advice and Duty Team on 0151 606 2006. We are open Monday to Friday, 8:50am to 5pm.
If you are worried about an adult outside these hours, call the Emergency Duty Team on 0151 677 6557.