Help with utilities

If you are struggling to top up your gas or electricity, contact your energy supplier first. We can only help if:

  • your need is urgent
  • you use a pre-payment meter

If we agree you need emergency help, we will refer you to the Fuel Bank Foundation. If you pay by direct debit and have arrears, contact:

  • Citizens Advice Wirral on 0808 278 7848
  • Energy Projects Plus on 0800 043 0151

Apply for emergency support