Council Tax Support

The Council Tax Support scheme helps people towards the cost of their Council Tax bill.

The figures set out in the Council Tax Support Scheme have been uprated, to take effect from 1 April 2024.

The amount of uprating has been determined by Wirral Council and link as closely to other welfare benefit changes or may be linked to the consumer price index, of inflation set in the preceding September or by another rate determined with reference to provisions made for Universal Credit. 

From 1 April 2019, an additional provision was made to enable backdating in exceptional circumstances for a maximum period of 3 months. 

Who can get Council Tax Support?

To qualify for Council Tax Support you must be:

  • on a low income
  • the person responsible for paying the Council Tax

When you make a claim for Universal Credit we will use your Universal Credit award notification to work out how much Council Tax Support you may be entitled to.

If you start receiving Universal Credit again, after a change in your circumstances and you need help to pay your Council Tax, you will also need to make a claim for Council Tax Support.

Council Tax Support is calculated by looking at you and your partner’s income, savings and household circumstances.

Proof you will need when you apply for Council Tax Support

When you apply for Council Support you will need to provide certain documents to prove that you are eligible.

Find out what proof you need to provide

Apply for Council Tax Support

Currently, a helpline is available for those who might need help filling in or making applications. If you need help with your application, please phone the One Stop Shops team.

How much am I entitled to?

The maximum amount of Council Tax Support that you can receive is:

  • up to 88% of your Council Tax liability for working age people
  • up to 100% of your Council Tax liability for people who have reached pensionable age and certain vulnerable groups

The amount of support you will get is worked out by looking at:

  • how much money you have coming in
  • you and your partner’s personal circumstances and those of your household
  • the amount of Council Tax you have to pay
  • the amount of savings and capital you have

You will not be able to claim Council Tax Support if:

  • you and your partner are of working age, not classed as vulnerable and have savings or capital over £6,000 or
  • you, and your partner are pension age and have savings or capital over £16,000, and not are not receiving Guaranteed Pension Credit

Benefit calculator

Use the benefit calculator for an estimation of how much you may be entitled to.

Change in circumstances

You must tell us if you have a change in your circumstances.

Appeal against a Council Tax Support decision

If you disagree with a decision about Council Tax Support you can appeal.

Appeal against a decision

Further information about Council Tax Support

Read the Wirral Council Tax Reduction Scheme 2024 to 2025 (153 pages, PDF, 1.7MB)

More information about Wirral Council’s Council Tax Support Scheme

Help managing money and debt

Citizens Advice Wirral can offer help and advice if you are having difficulty paying bills or struggling with other debts.