How to get in touch with the One Stop Shop service

Information, advice and support

Our network of libraries is available to provide you with information and advice on council services and, signpost you to dedicated specialist support if required. There is free access to computers to help you request services on-line and free Wi-Fi should you wish to access services using your own mobile device.

Find your nearest library and opening times 

Specialist advice and support can be reached through a dedicated appointment triage line. Staff answering your call will guide you through any issues you may have. If we are unable to resolve your enquiry over the phone an appointment can be made for face-to-face support at a number of locations across the borough.

The appointment triage line can be contacted on 0151 606 2005, Monday to Friday 9am to 5pm.

You can also follow the links to access these services online without visiting a One Stop Shop:

Please bring along all relevant documentation and evidence with you.

View the One Stop Shops Privacy Notice.