Help with Council Tax

What is Council Tax Reduction Scheme?

It is a support scheme, to help people who are liable to pay Council Tax, meet the cost of their Council Tax bill.

How to claim Council Tax Reduction

To claim help with your Council Tax, you must complete a Council Tax Reduction claim form, from our website.

If you or your partner are receiving Universal Credit this will not include Council Tax Reduction and you will need to make a claim.

If you have a partner, they do not need to complete a separate form. 

How will my Council Tax Reduction be paid?

Any Council Tax Reduction will be paid directly into your Council Tax account, and you will receive a reduced bill.

Who is not eligible

For pensioners, if you have savings or capital over £16,000 you will not be entitled to Council Tax Reduction unless you receive Guaranteed Pension Credit. 

If you and your partner are of working age and have savings or capital over £6,000 you will not be entitled to Council Tax Reduction.

Council Tax Reduction for working age people

How much Council Tax Reduction can I claim?

Council Tax Reduction can be awarded for up to 82.5% of your Council Tax bill less:

  • any discounts you may be awarded
  • any deductions we make for other adults living with you. These people are called non-dependants 

How is my Council Tax Reduction worked out?

We take your weekly income (and your partners income if you have one) after any disregards have been applied, then we apply a percentage reduction to your Council Tax charge.

The table below shows the income levels and household composition applied for different percentage reductions within Bands 1 to 5. 

These income levels within the table may increase annually. 

Council Tax Reduction Banded Scheme Table for Working Age 

  Weekly Net Income  
Discount Single Single with 1 dependant Single with 2+ dependants Couple Couple with 1 dependant Couple with 2+ dependants
Band 1
82.5%
£0.00 to £125.00 £0.00 to £175.00 £0.00 to £225.00 £0.00 to £175.00 £0.00 to £225.00 £0.00 to £275.00
Band 2
75%
£125.01 to £175.00 £175.01 to £225.00 £225.01 to £275.00 £175.01 to £225.00 £225.01 to £275.00 £275.01 to £325.00
Band 3
50%
£175.01 to £225.00 £255.01 to £275.00 £275.01 to £325.00 £225.01 to £275.00 £275.01 to £325.00 £325.01 to £375.00
Band 4
25%
£225.01 to £275.00 £275.01 to £325.00 £325.01 to £375.00 £275.01 to £325.00 £325.01 to £375.00 £375.01 to £425.00
Band 5
0%
£275.01 or more £325.01 or more £375.01 or more £325.01 or more £375.01 or more £425.01 or more

If you are in receipt of Income Support, Job Seeker's Allowance (Income Based) or Employment and Support Allowance (Income Related), discount will be awarded as shown in Band 1 - Unless Capital is more than £6,000 then no Council Tax Reduction will be awarded.

Exclusions

When we calculate your weekly income to work out your band, we will not take into account the following:

  • Carers Allowance
  • Child Benefit
  • Child Maintenance
  • Disability Living Allowance
  • The Support component of Employment and Support Allowance
  • Personal Independence Payments
  • War Widows/Widowers and War Disablement Pensions

If you are receiving Universal Credit, we will not take into account following elements of your Universal Credit award:

  • Carer Element
  • Disabled Child Element
  • Housing Element
  • Limited Capability for Work & Work Related Activity Elements
  • Child Care Element

If you are in work we will exclude £50 from your weekly household earned income before we work out how much reduction you will get.

If a member of your household is disabled and in receipt of certain disability benefits, we will exclude a further £50 per week from your total weekly income.

Non-Dependant Deductions Working Age

A deduction of £5.00 will be made for other people aged 18 or over who live with you.

No deduction will be made if you or your partner are registered blind or are in receipt of Disability Living Allowance, the daily living component of Personal Independence Payment or an Armed Forces Independence Payment, or if the non dep is ignored for Council Tax purposes.

When will my Council Tax Reduction start from?

If you qualify for Council Tax Reduction, we will normally pay your benefit from the Monday following the day we receive your completed claim form.

Backdating

We may be able to backdate your benefit before the date your claim is received, as long as you were entitled to benefit for that period. You will need to request a backdate when you make your application.

For us to work out how much benefit you will be entitled to, you need to give us proof of your income and savings for the period you want to claim.

Council Tax Reduction for pension age people

How much Council Tax Reduction can I claim?

Council Tax Reduction can be awarded for up 100% of your Council Tax bill for people who have reached pensionable age less:

  • any discounts you may be awarded
  • any deductions we make for other adults living with you. These people are called non-dependants 

If you are in receipt of Pension Credit with Guaranteed Element you will normally get maximum Council Tax Reduction which is 100% of your Council Tax bill less any deductions for non-dependants.

If you are working or receive any other type of benefit, the amount of Council Tax Reduction you get will be based on your income and capital and if you have a partner, their income and capital will also be taken into account.

Your reduction is worked out by comparing your total net weekly income with your applicable amount. This is the allowance set by the government to take account of your individual or family’s needs.

If your income is less than or the same as your applicable amount you will get the full amount of Council Tax Reduction which is 100% of your Council Tax bill less any non-dependant deductions. If your income is more than your applicable amount, then your Council Tax Reduction will be reduced by 20p for each £1.00 that your income is over your applicable amount and by any non-dependant deductions.

Non-Dependant Deductions for pension age applicants

Non-dependants whose earned income is between:

£577 per week or more £15.35
Between £463 and £577 per week £12.80
Between £266 and £463 per week £10.20
Under £266 £5.00
Non-Dep on ESA(C)/JSA(C) or any other income £5.00

There is no deduction taken for non-dependants who are getting Income Support, income-based Jobseeker’s Allowance, income related Employment and Support Allowance, Universal Credit without earnings or Pension Credits.

No deduction will be made if you or your partner are registered blind, or are in receipt of Disability Living Allowance, the daily living component of Personal Independence Payment or an Armed Forces Independence Payment.

When will my reduction start from?

If you qualify for Council Tax Reduction, we will normally pay your benefit from the Monday following the day we receive your completed claim form.

People who have reached pension age may have their claim treated as made earlier, up to a maximum of 3 months, as long as you were entitled to benefit for that period.

For us to work out how much benefit you will be entitled to, you need to give us proof of your income, savings and rent for the period you want to claim.

What if I disagree with my entitlement?

If you disagree with how we worked out your Reduction you should let us know in writing straightaway and we will look at your claim again. You can do this from our website:

Appeal

What if my circumstances change?

If there is a change in your income or household circumstances you must notify us straightaway, this includes changes to your Universal Credit award.

You can do this from our website.

It is an offence to fail to report a change in circumstances, which may lead to the issuing of a sanction. This could include a fine, prison sentence or a police record.

Second Adult Rebate

Second Adult Rebate is a type of Council Tax Reduction based on the income of other people living with you. It is paid to your Council Tax account and reduces the amount of your bill.

Who can claim Second Adult Rebate?

You can claim Second Adult Rebate if you are a single person, of pensionable age and responsible for paying the Council Tax on the property where you live, and have other adults aged 18 or over living with you who are on a low income. Second Adult Rebate is usually for single people who do not qualify for Council Tax Reduction because their income or capital is too high.

What if I have a partner living with me?

Most people of pensionable age who have a partner living with them cannot get Second Adult Rebate.

If you are of pensionable age and have a partner living with you, Second Adult Rebate can only be awarded if the following conditions are met:

  • there is at least one other adult resident at the property with you and
  • your partner, the other adult is on a low income and
  • you or your partner, are not counted for Council Tax discount purposes (see list below)

People not counted for Council Tax discount purposes:

  • full-time students
  • student nurses
  • severely mentally impaired people
  • youth training scheme trainees
  • people detained in hospital
  • long-term hospital patients
  • certain apprentices
  • patients in nursing homes
  • members of religious communities
  • certain care workers
  • prisoners

How is it worked out?

Second Adult Rebate is worked out by looking at the total gross income of all the other adults who live with you. We do not need to know any details of your income or capital.

How much can I get?

This depends on the type and amount of income of the other adults in your home.

Second Adult Rebate may reduce your Council Tax bill by the following:

25% if all of the other adults receive either, Income Support, income-based Jobseekers Allowance, income-related Employment and Support Allowance, Pension Credit or any combination of these benefits
15% if their total gross income (before any deductions) is below £276.00 per week
7.5% if their total gross income is between £276.00 and £357.99 per week

If their total income is £358.00 or more per week, you will not qualify for Second Adult Rebate.

How can I claim?

The person who is liable to pay the Council Tax on the property must make the claim for Second Adult Rebate.

They must complete a Support claim form and if asked for, provide evidence of the other adult(s) income.

If you only want to claim Second Adult Rebate, you will not have to give details of your income, only those of the other adults in your household. You can make a claim from our website.