If your bin is missing, lost or stolen you can let us know about it here.

Please wait until after your next collection date before you request a new bin. Sometimes they do turn up. This may save you having to pay for a new bin.

What to do with your waste if your bin goes missing

Green bin

Please bag up your rubbish and put it out for collection on your next scheduled day. Up to five bags will be collected, for one collection only.

Grey bin

Please store your recycling in a dry location, take it to your local tip or put it in your green wheelie bin.

Brown bin

Please store your garden waste in your garden. You will also need to request a replacement permit.

How to report a missing bin

If your bin is still missing following your next scheduled collection, then please report it to the council.

Report a missing bin


New grey recycling bins are £20 from 1 April 2022.

New green general waste bins and brown garden waste bins are £41 from 1 April 2022.

To prevent your bin being lost or stolen

Some things you can do to prevent your bin from being lost or stolen:

  • label your bins with your street name and number
  • keep your bins on your own property at all times other than on collection day
  • return emptied bins back onto your property as soon as possible