Report flooding
If there is a risk to life and you require evacuation dial 999.
Internal property flooding or other flooding emergencies
Contact the council to report any other flooding emergency such as, internal flooding to a property or flooding to a road that is causing danger to traffic.
Flooding from the sea or rivers
Flooding from the sea or from rivers such as the Fender, the Birket and the Arrowe Brook should be reported to the Environment Agency.
Flooding from sewers or water mains
To report flooding from public sewers contact:
- United Utilities emergencies
- Dwr Cymru Welsh Water for Gayton and Heswall
To report flooding from a burst water main contact United Utilities.
Problems with private drains on your property are the responsibility of the homeowner or landlord.
Flooding on the road or pavement
Flooding due to heavy rain is not normally caused by blocked drains. It is normally due to the volume of water and will usually go away as the storm passes.
Report flooding or a blocked drain or grid
Report a damaged drain, grid or manhole cover
Flooding on motorways and major trunk roads (M53 Motorway, A55 North Wales Expressway, Moreton Spur)
National Highways maintain the motorway network and major trunk roads.
- For urgent safety issues, call National Highways on 0300 123 5000
- For non-urgent issues: Report flooding to National Highways
For advice on what do before, during or after a flood the Environment Agency provides information about areas at risk of flooding.
You can also use GOV.UK to check the long term flood risk for your area.
If your home or business is at risk of flooding you might want to sign up for flood warnings.