Complaints about children's and young people’s services are governed by national legislation. They do not fall under the Wirral Council's general complaints procedure.
View the Children and young people's department complaints policy and procedure
To make a complaint or give a compliment about a children's or young people's service:
- email cypdcomplaints@wirral.gov.uk
- call 0151 666 4340
Some care provision services are not run by the council. In this case, please go through the provider’s own complaints procedure.