Wirral Lifelong Learning service can help you improve your skills, qualification and prospects. You can speak to a member of staff if you have any questions:
- are you thinking about starting a course?
- are you thinking about a new job or becoming a volunteer?
- do you need to improve your qualifications?
- not sure what to do next?
When, who and what's in it for you?
| When and who to talk to | What will we be able to tell you or help you with? | Benefits to you |
|---|---|---|
| At the start:
Administration Team Teaching and Learner Support Staff Manager |
Basic Level of information:
|
You know you are on the right course at the start and are more likely to stay and succeed. If you are not on the right course you will be redirected. You can start to think about what this course might lead to. |
| On your course:
Teaching Staff |
Wirral Lifelong Learning Service Information and Initial Advice:
|
Opportunities to discuss progression opportunities throughout your course.
Progression pathways show internal next steps choices with us and our partners. Explore your options whilst still on your course. Ask for specialist advice and guidance. |
|
On your course: National Careers Service (NCS) Information Advice and Guidance (IAG) staff |
Professional Advice and Guidance Service:
|
Specialist guidance to help you decide what’s next for you.
It’s free and you can use it anytime whether you are on a course or not. |
Which course is right for me?
If you are not sure which course is right for you, you can choose a pathway which will give a clear learning outcome to aim for and show you what courses we offer to get you there.
These are the pathways:
Digital, Employability, English, ESOL, Family Learning, Floristry, Food, Gardening, Maths, Mental Health, Sewing, Sustainability, Volunteer.
Please contact us by emailing lifelonglearning@wirral.gov.uk or calling 0151 666 3330 to get a paper or electronic copy.
For more information, call: 0151 666 3330 or email: lifelonglearning@wirral.gov.uk
Frequently asked questions
What can I expect when I join a course?
- Great teaching from our professional, qualified tutors
- Friendly, safe and engaging classes
- To be treated with respect and fairness
- Support and guidance in reaching your goals
- To learn new things and add to your life skills
- Information and advice to guide you through Regular feedback and assessments so you know how well you’re doing and how to improve
- Opportunities to gain a qualification (in some, not all subjects)
- Information and help with choosing what to do next
- Good links to work, volunteering and further learning
- Promotion of democracy, respect & tolerance, the law and liberty.
- Clean and safe classrooms. We will adapt our classes to meet any changes and keep learners and staff safe.
Which awarding bodies do we use?
Our exam and accreditation partners are Ascentis, Open Awards and The Royal Society of Public Health.
All the qualifications we offer are nationally recognised.
Is Learner Support available?
If you have a disability or learning support need, it helps us to know before you start your course so we can discuss any arrangements you may need. You will also be asked about disability when you complete an enrolment form. You can choose whether or not you wish to tell us about a disability.
Will I have an opportunity to voice my opinion about the courses and my learning?
Yes. We highly value all learner opinions and experience and ask learners to complete a feedback sheet at the end of your course. If we do a support visit with your tutor we will ask your group for your opinions. Your opinions are key to improving the experience for learners.
We always welcome additional feedback that we can use in Case Studies or promotions. If you have a story that can show the impact our courses have had on you or your family please let us know. Your story could inspire and motivate someone else to start learning.
Help us tell your story to them. We will always ask your permission before we use a photograph of you.
How do you celebrate and acknowledge my achievement and success?
It is important for us to celebrate the successes of our adult learners, through qualification and awards events, sharing case studies and learner comments in our marketing and on social media. Learners doing a qualification will receive a certificate from the appropriate awarding body.
I don’t have a digital device to complete my course work. Do you offer help?
We have a laptop loan scheme; for learners who need a laptop to do their course work at home, or if you need to access online learning to continue with a class.
