Drinking water quality

Drinking water quality is governed by specific regulations and it is the duty of the local water and sewerage undertaker (United Utilities) to sample and analyse mains drinking water from consumers taps.

The results of this sampling are sent to the Pollution Control section and the Drinking Water Inspectorate (DWI), who are the central government regulatory body responsible for enforcing drinking water quality standards.

If you have a problem with drinking water quality officers from Pollution Control can offer advice and, should you wish, can refer your complaint to the United Utilities water quality desk.

More information about drinking water quality is available by following the links below: