Freedom of Information requests
Under the Freedom of Information Act, you do not need to have a particular reason for requesting information. However it will help the council to identify and provide you with the information you need if you can be as specific as possible.
You will be able to use the information provided under the Act and pass it on to anyone else.
How to make a request for information
Before you make a Freedom of Information request please check that the information is not already available in our Publication Scheme.
The online webform for submitting requests for information via the council’s website is currently unavailable.
This is due to ongoing work installing a software update, which we hope to have completed shortly. In the meantime, requests for information can be sent:
- by e-mail to firstname.lastname@example.org
- by hand to any One Stop Shop (marked ‘For Attention of Information Manager, Wallasey Town Hall’)
- or by post to
Information and Central Services
Transformation & Resources Department
Wallasey Town Hall
We apologise for any inconvenience caused.
What will happen when the Council has received your request?
The council must confirm or deny that it holds the information and, usually, provide it within 20 working days.
The council may only hold information back if it falls under one of the exemptions identified in the Freedom of Information Act 2000.
Even if this were the case, a "public interest test" must usually be conducted to decide whether it is in the public interest to release the information or to hold it back.
There are a small number of absolute exemptions where the council may refuse to disclose specific kinds of information without conducting a public interest test.
Will there be a charge for this information?
There will normally be no charge for making a request for information, which is contained within the publication scheme (with the exception of a few specific documents).
You can get photocopies of most documents. However, charges may be applied if significant amounts of work or copying of printed material is required.
There may be a charge for a number of specific documents. If a charge is applicable, this will be indicated in the publication scheme under each class of information and this has been identified in the scheme by one asterisk. The price of the document will be specified at the time of the request.
You may request other information the council may hold and this will be charged in accordance with the policy on fees and charges under the Freedom of Information Act.
How will the information be provided?
Information will, if possible, be provided in a variety of formats, for example Braille, audio, different languages - upon request. You can express your preference for the information to be provided to you in a particular way, which can be as follows:
- Copy in permanent form or other form acceptable to you
- Provision of a reasonable opportunity to inspect a record containing the information
- Provision of a digest or summary