The Citizens Advice consumer service provides free advice on a wide range of consumer matters, including:
- Faulty goods
- Cars and garages
- Holiday complaints
- Non delivery of goods
- Poor and unfinished building work
- Credit transactions
- Misleading prices
- Doorstep callers
- Internet purchases
- Guarantees and warranties
- Junk mail and telesales.
Contact the Citizens Advice Consumer Service
- Visit their website
- Tel. 08454 04 05 06. Calls are charged at the local rate.
What happens next?
The Citizens Advice consumer service will refer your enquiry to Wirral Council if the matter remains unresolved and requires our intervention or investigation.
Once your complaint has been referred, our experienced Fair Trading Team are able to help you, through legal advice and mediation with the business.