Consumer advice

The Citizens Advice consumer service provides free advice on a wide range of consumer matters, including:

  • Faulty goods
  • Cars and garages
  • Holiday complaints
  • Non delivery of goods
  • Poor and unfinished building work
  • Credit transactions
  • Misleading prices
  • Doorstep callers
  • Internet purchases
  • Guarantees and warranties
  • Junk mail and telesales.


Contact the Citizens Advice Consumer Service


What happens next?

The Citizens Advice consumer service may refer your enquiry to Wirral Council if the matter remains unresolved and requires our intervention or investigation.