Until further notice, tenants should contact their landlord (or agent) to report any urgent disrepair. This should be done in writing (email, text conversations, or letter with proof of postage) before they contact Wirral Council.
The council will not look into non-urgent or serious housing disrepair complaints, unless tenants can provide proof that the landlord hasn’t responded to their request for emergency repairs within 48 hours. Officers may ask for photographs of disrepair instead of visiting properties, if this information can be provided electronically.
Wirral Council works closely with landlords and managing agents through the Landlord Accreditation Team who administer the Property Accreditation Scheme and offer support in several ways, including:
- Private Landlord Forum with support from the Steering Group
- Landlords Link-Up newsletter
The Private Landlord Forum Steering Group consists of landlords, agents and Council officers who meet on a regular basis. Read their Terms of Reference.
Wirral Council has introduced a scheme where landlords that rent out properties privately will need to obtain a licence. The scheme applies in four parts of the borough.
Landlord mailing list
Private landlords can sign for email updates from Wirral Council. We’ll send you updates and useful information, including:
- information about the roll-out of Universal Credit
- details of Landlord Forum meetings
- the Private Landlord newsletter
Landlords Link-up newsletter
Wirral Council issues the Landlords Link-Up newsletter once a year.
Universal Credit special issue
A special update on Universal Credit was published in November 2017.
If there is more you would like to know about a particular subject in future issues, please email email@example.com.
Find out about landlords and Housing Benefit.
Wirral Private Landlord Forum 2019
Wirral Council held a free information day on Wednesday 5 June 2019 at the Village Hotel, Bromborough CH62 4UE.
Landlords met the experts and found out about the below issues, including special speakers. We have included information on the issues covered below:
- News and Legislative Update
- Regenerating Wirral
- Universal Credit and Housing Costs guides and Gov.uk newsletters
- Minimum Energy Efficiency Standards
Supporting specialists exhibited at this free event and were available to answer questions about their services.
A Wirral Private Landlord Forum is held once a year. Last year's forum took place on Thursday 7 June 2018.
The following are issues from speakers at the June 2018 forum:
- GDPR: The Great Data Puzzle
- Wirral Growth Company
- Universal Credit update
- Universal Credit and Housing benefit updates
- Mandatory HMO licensing
- selective licensing update
The forum is a great chance to discuss issues with property professionals and Council staff. You can also network with other landlords and letting agents as well as speak to representatives of companies providing services relevant to you.
On the day there are guest speakers on a range of topics.
For more information please email the Landlord Accreditation Team at firstname.lastname@example.org.