We can provide you with advice and information on a range of options to help stop you becoming homeless. In the event that you have become homeless, we may be able to help you find a home.

If you are classed as having a ‘priority need’, Wirral Council has a duty to you under housing law.

These include:

  • if you have dependent children
  • if you or a member of your family is pregnant
  • 16/17 year olds who are not looked after by Social Services
  • 18-20 year olds who have been in care between 16 and 18

A person may also have a priority need due to:

  • old age
  • physical or mental disability
  • being a victim of harassment or violence
  • having being in the armed forces
  • having lived in an institution
  • being over 21 and having been in care

Our officers will assess your details to confirm that your circumstances qualify you as being in priority need.

You can be defined as homeless if:

  • you are afraid to go home because someone living there has been or may be violent to you or your family
  • you have nowhere you can live together with all your family
  • you have somewhere to stay but it is not reasonable for you to do so
  • you have been issued a notice to quit, possession order or eviction warrant
  • you have been living with friends or relatives and been asked to leave
  • your home is a boat or mobile caravan, but you have nowhere to put it

What you need to do

If you are aged 18 or over complete the housing options form and an officer will contact you should you require an appointment.

Housing options enquiry form 

All enquiries will be dealt with over the phone, rather than in person. It is therefore essential that you provide us with a contact telephone number when completing the form.

If you are under the age of 16 call 0151 606 2008 Monday to Friday 9:00am - 5:00pm.

If you are aged 16 or 17 call 0151 666 4123 Monday to Friday 9am – 5pm or visit:

19 Argyle Street
CH41 1AD

Outside of these hours and on bank holidays call 0151 677 6557.

Further information

You can also get advice from Citizens Advice.

Homeless Reduction Act - Duty to refer

More information on homelessness (Shelter).