Residents need your help.

The council has a vital role in safeguarding some of the most vulnerable people in society. In these challenging times, it is essential that we continue to deliver and support critical services, lives depend on it.

We are therefore appealing for volunteers who are willing and able to support local domiciliary home care providers in supporting vulnerable and older people in their own homes. These providers are experiencing staff shortages as a result of the COVID-19 situation.

If you able and willing to volunteer, please make yourself known,  particularly if you work in a service which has temporarily closed, or you are unable to carry out your usual role.

It is helpful, but not essential, if you have prior related experience, food hygiene or first aid qualifications or training. This is critical, rewarding work which our most vulnerable residents depend on and we need your help. This is a real opportunity to be the difference. It might seem that we are asking a lot as the COVID-19 situation impacts on every one of us, and we are – because we have to.

The tasks/activities volunteers will be asked to undertake include the following:

  • helping people with their day to day needs such as getting and preparing meals and drinks
  • helping people to take their medication
  • supporting with personal care tasks such as washing and dressing
  • general support to help people keep safe and well
  • training will be provided to ensure that you are given all the necessary information, guidance and support to undertake these tasks

In many cases you will simply be asked to work alongside existing, experienced care providers as an extra pair of hands. Volunteers will also be given full guidance and support on personal protective equipment and other health and safety measures in line with public health guidance. The health, safety and welfare of our staff and residents is an utmost priority. As with most things, we cannot say there is no risk at all, but every necessary step will be taken to ensure this is as minimal as possible.

Some of you have already volunteered and we are tremendously appreciative – particularly as we know this is a very difficult time. However we do need more help to ensure we are able to care for our most vulnerable people, many of whom have nobody else to call on.  We recognise that some of you may not feel in a position to volunteer or be unable to on this occasion, which we understand. There will be other opportunities to support in different ways which we will communicate over coming weeks.

If you would like to volunteer, please  complete this form or email stating ‘VOLUNTEER’ in the email subject field.

If you have any specific questions please include these in the email.

Thank you for your support.