Wirral Council is extending the range of services available to Direct Payment users, through offering all Direct Payment recipients a prepaid card as the default method of managing their Direct Payment. This offer can reduce the Direct Payment administrative burden both for recipients and for the Council.
A prepaid card account is just like a current account from your bank with a debit card. You can use it to pay for services which are agreed and detailed in your support plan.
What are the benefits of using a prepaid card?
- you no longer need to send bank statements to the Direct Payments Team as everything will be easily accessible online
- it is a secure and easy way to make payments for your care
- same day bank transfers
- you have immediate access to funds and balances
- you can nominate a trusted person to help run the account with you
- you will receive support to transfer to the new prepaid account
- you can use a smart phone, tablet or computer to access your account.
How does the prepaid card work?
- Wirral Council will put your Direct Payment money onto the card every four weeks in advance
- you will need to activate the card once you have received it
- you can pay for your assessed care need by bank transfer or telephone directly to your personal assistants or care agency bank account
- you can check your account balances online or by telephone at any time
- you can pay your client contribution directly into the account
- you cannot go overdrawn or get into debt by using the prepaid card
- you will no longer need a cheque book for the account
We believe that this offer will be attractive to most Direct Payment users but we have initiated an opt-out option as well if you choose not to take up a Prepaid Card.