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Terms and conditions

These are the key terms and conditions of the garden waste collection service for 2017/18.

The subscription runs from 1st June 2017 through to 31st May 2018.

You have a right to cancel this service and obtain a full refund within 14 days of your subscription date, unless you have received a collection within this period, when a refund will not apply.

There will be no collections between 18th December 2017 and 12th January 2018 inclusive. The service will restart on your usual fortnightly collection day following the 12th January.

All bins registered to your address must be solely for your own use.

Bins will not be emptied if the bin is too heavy, the lid is not closed or if waste is compacted, contaminated or bagged.

You're responsible for the loss or damage to your bin unless through the negligence of our contractor.

The Council is not obliged to provide the collection service when circumstances are beyond its reasonable control.

The Council reserves the right to audit bins at any time to ensure proper use.

Tick here    to agree with terms and conditions.