Promoting equality, diversion and inclusion for residents

A requirement of the Equality Duty 2010 is for the council to publish information relating to people affected by our policies and decisions. This asks:

• who accesses our services?
• what reasonable adjustments are provided to customers to access our services?
• how satisfied are customers with our services?
• what feedback do customers give us?
• what is the number and type of complaints we receive from customers?
• do we have different service outcomes for different groups of people?

Our Customer Experience Strategy will look at how we will gather and publish this information.

Understanding our population

We produce statistics about the local population. These help us to understand the different types of people that live in Wirral. They show how many people have protected characteristics.

View the report on the Wirral Health and Wellbeing Knowledge Hub website

Working with our partners

The council works with local partners to deliver its priorities. These include:

• public sector partners, such as NHS and police
• community organisations
• voluntary organisations
• faith organisations
• In 2022 the council hosted a summit of partners. It looked at ways to tackle the cost of living crisis in Wirral.

Wirral supports the delivery of Liverpool City Region's equality and inclusion priorities.

Wirral has a diverse range of community, voluntary and faith groups. You can find out more about them on the Wirral InfoBank website.