Anti-Social Behaviour Reporting Privacy Notice

Why we collect information about you

Wirral Council collects personal information regarding reports of anti-social behaviour. The personal information we collect may include:

  • names, nicknames, addresses and contact information
  • details of the ASB incident/s
  • witness details
  • who the incident/s has been reported to

How will we use the information we hold about you

The information provided may be shared with the Police and other partner agencies to deal with the report of ASB.  It will be used to:

  • record, investigate and resolve complaints of anti-social behaviour
  • identify breaches of conditions specified on court orders
  • take tenancy enforcement action (where applicable)
  • take Civil Law action and assist in Criminal Law proceedings
  • identify any individual support needs
  • liaise with Landlords
  • for audit
  • for statistical analysis

What is the basis for us to process your data?

Our lawful reason to process your information for this purpose is that tackling ASB is a task which the council is authorised to carry out and which is in the public interest (GDPR Article 6(1)(e)).  The information you provide is necessary for the prevention and detection of crime under the Crime and Disorder Act 1998, the Anti-Social Behaviour, Crime and Policing Act 2014 and the Environmental Protection Act 1990.

When we can restrict someone's data protection rights

Under the Law Enforcement Directive 2016 we may be able to restrict a person’s data protection rights. This can only be done if it is necessary and proportionate to:

  • avoid obstructing an investigation or enquiry
  • avoid prejudicing the prevention, detection, investigation or prosecution of criminal offences or the execution of criminal penalties
  • protect public security
  • protect national security
  • protect the rights and freedoms of others

Who we will share your information with

We will only share your information if necessary to investigate your complaint and tackle the issue of ASB.  To do this effectively we may share your information with the following organisations:

  • police and Home Office
  • partner and multi-agency organisations
  • probationary service and Youth Justice Service
  • adult and children’s social services
  • next of kin or family members
  • your landlord

How long we keep records

Information will be kept safe and confidential and handled with care in accordance with the law.

The council will keep your information for a maximum of ten years in line with the council’s retention policy.

We will only use your information within the terms of data protection laws, and will delete your information securely and only keep it for as long as necessary.  The council will review dates for keeping personal data in the future and if necessary update this Privacy Notice.

For further information

For details regarding your rights under Data Protection law or how to make a complaint if you think we have mishandled your personal information, please read Wirral Council's Principal Privacy Notice (browse Wirral Council Privacy Notice) or contact the council's Data Protection Officer Jane Corrin who can be contacted by email at

Changes to our Privacy Notice

We regularly review our privacy notice and suggest you check for any changes from time to time. This notice was last reviewed in January 2023.