If your bin is damaged or broken you can request a replacement bin. In many cases, your bin will be able to be repaired. There is a charge of £11 (from 1 April 2021) for any bin repair. Damaged grey bins are free to repair.
Repairs or replacement parts are currently only available for broken wheels and broken lids.
What to do if you cannot put your damaged bin out
- brown – store in garden
- green – put in black bags and place at kerbside for collection (bags will only be collected if we have received payment for a new replacement bin)
- grey – take to a recycling point or place in green bin for collection