Complaints about children's and young people’s services are governed by national legislation and do not fall under the Wirral Council's general complaints procedure.

Find out more about the Complaints Policy and Procedure.

If you wish to make a complaint or give a compliment about a service:

  • email [email protected]
  • call 0151 666 5677
  • call 0151 666 4340, if you are the child being cared for

Some care provision services are not run by the council. In this case, please go through the provider’s own complaints procedure.