Welfare Rights

Wirral Welfare Rights Unit is based within the Department of Adult Social Services and offers free independent, expert advice on all benefit and tax credit problems.

We can only see people at the Conway building by appointment. Please phone or email first if you need to see us.

If you have a problem with benefits, pensions or tax credits, then there are a number of ways to contact Wirral Welfare Rights Unit:

By telephone:

0151 666 4570

Our advice line is open from 9.30am and 12.30pm on Mondays, Tuesdays, Thursdays and Fridays.

In writing: 

Wirral Welfare Rights Unit,
Social Services,
FREEPOST,
Birkenhead,
Wirral
CH41 5FN

By Email

You can email us at any time with a query using the link at the top right of this page.”

You can download guidance on Disability Living Allowance (DLA) and Attendance Allowance (AA). 

Ifv you want to make a claim for benefits or tax credits, or if you have a query about a claim you have made, please see the list of public contact points, which is available elsewhere on this website.