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Contact Details

Telephone Tel: 0151 606 2006

Assessing your needs

Before we can help you set up your support we need to know more about you and your circumstances. A number of questions will be asked and information collected to help us establish if you are eligible to receive support. 

There are a number of reasons why you might need help and support to manage your daily life.  You might be getting older, have a disability or illness or you may be a carer. We may ask you to work with our STAR service as part of the assessment if we think we can help you regain more of your independence. 

It's important to know there is support that can help you, some provided by the council and some by other organisations. 

We offer support to you if you are assessed as having critical or substantial needs. We will complete the assessment with you and inform you whether you are eligible for support or not at the end of the assessment. 

There are two sections to the assessment, one is about you and the support you may need and the other is about your carer (usually family members or friends or neighbours who provide some form of care, be that physical care or emotional support, advice or advocacy support etc.) and the impact on them of doing the caring role insert link to carers section. 

Once we have completed your assessment with you we will let you know if we can help. We may not always be able to provide support ourselves, but we will give you advice and help about where you can get what you need.