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Telephone Tel: 0151 606 2006

Fair Access to Care

In Wirral, as with most local authorities in England, people who are assessed as having critical or substantial needs under Fair Access to Care following an assessment of needs are eligible to receive services from the Department of Adult Social Services.  

The questions in the initial self directed assessment are designed to find out if you or your carers have critical or substantial needs. 

This page contains a short summary of the way you are assessed by this policy – you will get much more information, advice and support about this as you go through your assessment. 

Critical is when;

  • Life is, or will be, threatened; and/or
  • Significant health problems have developed or will develop; and/or
  • There is, or will be, little or no choice and control over vital aspects of the immediate environment; and/or
  • Serious abuse or neglect has occurred or will occur; and/or
  • There is, or will be, an inability to carry out vital personal care or domestic routines; and/or
  • Vital involvement in work, education or learning cannot or will not be sustained; and/or
  • Vital social support systems and relationships cannot or will not be sustained; and/or
  • Vital family and other social roles and responsibilities cannot or will not be undertaken

Substantial is when;

  • There is, or will be, only partial choice and control over the immediate environment; and/or
  • Abuse or neglect has occurred or will occur; and/or
  • There is, or will be, an inability to carry out the majority of personal care or domestic routines;

and/or

  • Involvement in many aspects of work, education or learning cannot or will not be sustained;

and/or

  • The majority of social support systems and relationships cannot or will not be sustained; and/or
  • The majority of family and other social roles and responsibilities cannot or will not be undertaken

For the carer or carers where the person they care for is eligible for services under FACS;

The assessment is seeking to determine the level of impact the caring role has on the carers’ activities outside their caring role, on their health and on their ability to be in employment. Carers’ assessments focus on outcomes the carer would want to see help them in their caring roles and maintain their health and well-being. 

If your level of needs means you are not eligible for publicly funded social care, you will be given information about alternative sources of support, and advice about how to access them. You may qualify for help from a range of other services, including health, housing, benefits, education, training, employment, transport and leisure. Local community groups and networks may be able to provide the specific support and advice you need.

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