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Contact Details

Telephone Tel: 0151 606 2006


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I'd Like to Have My Say

We are committed to involving people who use our services and Carers in the planning and delivery of those services.

We think it is essential to involve people in influencing, developing, and commenting on all services so that we can make that we are meeting people’s needs effectively. 

As part of the 'What Really Matters' budget consultation, a proposal to close one large day centre was accepted by Wirral Council on 5 March 2013. You can find more information, and take part in a consultation around this budget option from March 18 2013 from this website.

In this section of the Website you can find more information about a number of ways you can get involved and have your say:

When involving people we will make sure that we reach out to all Wirral residents and that barriers to their involvement are removed wherever possible. 

We involve people in a range of ways at all different levels:

  • On an individual basis when developing a Support Plan and through consultations with individuals and groups when we are proposing to introduce a new service or change the way that we provide an existing service.
  • On Interview Panels for staff recruitment and selection, to ensure that the people who receive services can influence the selection of people who will provide them.
  • On other Panels – the Reader’s Panel, for example, whose members look at information that we intend to publicise to make sure that it is easily accessible to all.
  • On Committees and Steering Groups, where people who use services and Carers are directly involved in making decisions about services and how they are delivered.

We also have strong partnerships with other groups of Wirral residents who influence the way we design and deliver services – the Older People’s Parliament, for example, or the Local Involvement Network (LINk). If you want any more information then please contact our Central Advice and Duty Team on 0151 606 2006.

The 'Shaping Tomorrow' overarching commissioning strategy has been developed to make sure that the principles of personalisation and the transformation of adult social care which will result from it are fully embedded in commissioning processes and practices within Wirral. The Strategy is available to download on the right. An Easy Read version of the Shaping Tomorrow strategy is also available to download.