Housing advice

The Housing Options Team can give you free, confidential help and advice on all housing matters.

We work closely with other parts of the Council and other organisations to help people with their housing problems.

Download a leaflet about the Housing Options service

How can we help you?
We will do everything we can to prevent you from losing your home or help you to find a new one. Our Housing Options Advisors will listen carefully to your enquiries and discuss appropriate solutions to help you.

The sooner you come and see us the better
We want to see you as soon as you think you may be in difficulty – don’t wait – the sooner you come and see us the quicker we can help you.

The Housing Options team can help you with the following:

Wirral Homelessness Strategy
Wirral Council will be developing a new Homeless Strategy with partners in 2012.  This will be informed and shaped by a comprehensive Review of Homelessness and Homeless Services which will be carried out by GLHS Ltd. 

The review will involve the Council, key agencies who provide homeless services in Wirral and service users to make sure the strategy is reflective of local needs. 

Can you help us review homelessness?  Are you, or have you been at risk of becoming homeless?  If so please complete this online survey.    

If you represent a housing provider, service or agency dealing with homelessness, please complete this online survey. 

You can view more information about the Homelessness Review elsewhere on this website.

How to contact us

Our service standards
To make sure that we provide the best possible service, we have made promises about meeting the needs and expectations of our customers.