Difficulties with paying

This page gives advice to customers who are in debt to the Council.

Wirral Council understands the problems associated with debt and has set up a policy to help customers in paying off some of the debts owed to the Council.

People get into debt for many reasons, the main thing to remember is that by ignoring debt, it will only get worse. The sooner you do something about it, the better you will feel, and the more control you will have.

The policy has been developed to address the problems that some of our customers encounter. You may have many debts owing to the Council, but are unable to pay these off in the time expected.

It is also designed to keep up payment of the current bills to stop you getting into more debt. Our aim is to break your cycle of Debt.

If you owe money for more than one of the following, an arrangement can be made under the Fair Debt Scheme.

This means you can make one single payment towards the total amount owed. The debts included in the scheme are:

  • Council Tax
  • Housing Benefit Overpayments
  • Business Rates
  • Sundry Debtors Invoice

How do I apply?

You can either complete an income/expenditure form, contact the Call Centre on 0151 606 2002 or call into any of the One Stop Shops around the Borough.

You will be expected to keep up to date with your current year’s Council Tax/Business Rate liability, and this will be a condition of the arrangement made with you.

Once we have received your income/expenditure form, we will write to ask you to pay a weekly or monthly amount to clear your arrears, in addition to the current year’s liability.

If payments are being made as asked for and the current year’s bills are kept up to date, no recovery action will be taken.

In some circumstances, a debt cannot be included for Fair Debt. This is at the discretion of the Director of Finance.

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This page gives advice to
customers who are in debt to the Council.

 Wirral Council understands the problems
associated with debt and have set up a policy to assist customers in paying off
some of the debts owed to the Council.

People get into debt for
many reasons, the main thing to remember is that by ignoring debt, it will only
get worse. The sooner you do something about it, the better you will feel, and
the more control you will have.

The policy has been
developed to address the problems that some of our customers encounter. You may
have many debts owing to the Council, but are unable to pay these off in the
time expected. It is also designed to keep up payment of the current bills to
stop you getting into more debt. Our aim is to break your cycle of Debt.

If you owe money for more
than one of the following, an arrangement can be made under the Fair Debt
Scheme. This means you can make one single payment towards the total amount owed.
The debts included in the scheme are:

<! [if !supportLists] >§        
<! [endif] >Council Tax

<! [if !supportLists] >§        
<! [endif] >Housing Benefit Overpayments

<! [if !supportLists] >§        
<! [endif] >Business Rates

<! [if !supportLists] >§        
<! [endif] >Sundry Debtors Invoice

How do I apply?

You can either complete an
income/expenditure form (See Income and Expenditure form in the links
section), contact the Call Centre on 0151 606 2002 or call into any of the One
Stop Shops around the Borough. (See Council Offices in the related links
section).

You will be expected to
keep up to date with your current year’s Council Tax/Business Rate liability,
and this will be a condition of the arrangement made with you.

Once we have received your
income/expenditure form, we will write to ask you to pay a weekly or monthly
amount to clear your arrears, in addition to the current year’s liability.

If payments are being made
as asked for and the current year’s bills are kept up to date, no recovery
action will be taken.

In some circumstances, a
debt cannot be included for Fair Debt. This is at the discretion of the
Director of Finance.