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One Stop Shop surgeries
Many people have problems with personal things such as health and debt at some point in their lives.
We can help residents deal with these problems by pointing you towards organisations that provide free, impartial advice.
Our One Stop Shops host surgeries from a range of organisations that can provide such help.
For example you could get help on where you can go to claim the benefits you may be eligible for, or you could get help if you have debt worries.
We want to make sure you can get the support that you need easily. This page shows the organisations that can provide help and support at the One Stop Shops.
|
Surgery |
Service Provided |
Venue and Times |
Contact Details |
|
Age Concern
|
Age Concern delivers a modern high quality service responding flexibly to the needs of older people in the community. They also promote effective care standards across the care sector. They can give advice on financial issues, residential and nursing care, housing, energy efficiency and a wide range of other issues. They also offer a bereavement counselling and befriending service |
Rock Ferry In addition appointments can be booked on an ad hoc basis at other One Stop Shops |
0800 00 99 66
|
| Anti Social Behaviour Team | Visit the Anti-Social Behaviour Team for advice on how to deal with anti-social behaviour problems in your neighbourhood. | Appointments booked at any One stop Shop | 0151 606 2020 |
| Arch Initiatives |
Arch initiatives is a registered charity providing a range of services to people affected by drugs and alcohol. |
Appointments can be booked at the Conway One Stop Shop. |
0151 647 8633
|
| Better Together Project | The service provides advice, support, advocacy and information to new migrants to Wirral. The primary focus is on Social Integration, Housing, Health and Benefits. |
Seacombe |
07581 531 330 |
|
Black Minority Ethnic (BME)Housing Support Service
|
Wirral Council’s Black Minority Ethnic Housing Support Service aims to provide improved access to housing support and other services. Enabling greater choice for all the Black and Minority Ethnic Community across Wirral. |
Appointments booked at any One Stop Shop | 0151 691 8689 |
|
Health & Wellbeing (NHS)Health Trainers |
This service is brought to you by the Wirral NHS Health and Wellbeing Team. It gives advice on healthy cooking courses and healthy recipes. Health Trainers also attend several sites. They can check your height, weight, body mass index and blood pressure. They will also give advice on how to lead a healthier lifestyle. |
Birkenhead Rock Ferry Moreton Seacombe |
0151 651 0011 |
|
Merseyside Police
|
Merseyside Police run a “Cop Shop” at West Kirby One Stop Shop, which is staffed by volunteers. |
Eastham West Kirby |
0151 709 6010
|
| Moneyline |
Moneyline is a not-for-profit service which provides access to the following services:
|
Seacombe Tuesday, Wednesday and Thursday 9am - 5pm |
0151 647 4062 |
|
The Pensions Service
|
The Pension Service provides information about pensions and pensioner benefits, for those planning for the future, about to retire or already retired. They will also help you to fill out any necessary claim forms. |
Birkenhead West Kirby New Brighton Bebington Eastham Moreton Heswall |
0845 60 60 265
|
|
Polish Outreach Worker.
Polski doradca w CAB |
This is a free service offering practical advice and information with issues such as debt, welfare benefits, housing, employment, consumer problems and community care. Jest to nieodplatny serwis oferujacy praktyczna porade I informacje w sprawach takich jak: zadluzenia, dodatki finansowe, mieszkania, praca, problem konsumenta I opieka spoleczna. |
Birkenhead New Brighton Rock Ferry |
0151 639 1489 |
|
PCAL (Primary Care Advice Liaison) |
PCAL has a surgery on an appointment basis which is aimed at people who are suffering from a mild to moderate mental health problem. PCAL is funded by Wirral NHS, and is run by Wirral Citizens Advice Bureau in conjunction with Advocacy In Wirral. They provide specialist advice and support on issues such as debt, welfare benefits, employment, housing and consumer advice. |
Eastham Appointments are made on an ad hoc basis |
0151 639 1489 |
| Stop Smoking Service |
Wirral Stop Smoking Service offer FREE help and advice for those thinking of giving up smoking. Please come along to one of the sessions in your local community, where smoking advisors can offer you the support you need. |
West Kirby, Bebington and Eastham By appointments |
0151 630 8383 email: wsupport@wirral.nhs |
|
Wirral Alcohol Service (Harm Reduction Team)
|
The Wirral Alcohol Harm Reduction Team supports people who are affected by alcohol misuse in Wirral. They give advice, support and treatment for people whose drinking is problematic. Services include, individual counselling, a drop-in service, family support, alternative therapies and detox support. |
West Kirby Appointments can be booked at any One Stop Shop. |
0151 651 0011
|
|
Wirral Change |
Black and Racial Minority Employment Outreach Service. |
0151 650 5428 |
|
| Wirral Parent Partnership Drop-In Sessions | You can speak to an Independent Parental Supporter for impartial advice and support concerning your child’s additional needs around education. |
Seacombe Rock Ferry |
0151 670 1500 |
