One Stop Shops
Wirral Council has a network of community One Stop Shops in convenient locations throughout the borough. One Stop Shops provide a welcoming, comfortable environment where residents can access a wide range of Council and partner services in a single place.
Our advisors are trained to take a wider approach when dealing with your enquiries. This means they will also consider how other organisations outside of the Council, such as the NHS and Age Concern, may be able to help you. By taking this approach they can offer a package of help and advice relevant to your circumstances.
Services available at One Stop Shops
All One Stop Shop advisors have been specially trained in the services available. Where possible, we will try to resolve your query in one visit. Our One Stop Shops cover a wide range of services but some of the most popular ones include:
- Housing Benefit
- Council Tax
- Disabled Parking Badges and advice
- Housing Options advice
- Social housing queries
- Parking Appeals
- Job applications.