Asylum and immigration

If you have come to Wirral from overseas and need help, you can find information here about where you can get support.

If you are coming to live in the United Kingdom from abroad and have applied for entry clearance to the British High Commission, an inspection of the property in which you are to reside will be carried out.  Further information regarding the Immigration Inspection can be found in the Environmental Health section.

Asylum Seekers are people who have fled from their home country and are seeking protection in the UK. Asylum seekers are given temporary admission while the UK Border Agency decides if they can stay permanently.

The UK Border agency website provides lots of information to help asylum seekers, including:

  • who can claim asylum in the UK and how to make an application
  • the process for considering asylum applications
  • rights and responsibilities
  • what support is available to asylum seekers

Refugees are people who have been given leave to remain in the UK after fleeing their home country. Refugees are entitled to live and work in the UK and to claim benefits and housing from the Council or Housing Associations.

The Refugee Council is the largest organisation in the UK working with asylum seekers and refugees and is a registered charity. The Refugee Council website gives a general overview of asylum and issues affecting refugees and shows where you can find more information. It also contains a multilingual section where you can access information and download leaflets in 20 languages.


Local advice and support for asylum seekers and refugees

Refugee Action is an independent national charity that works with refugees and asylum seekers to build new lives in the UK.

They provide a reception service for asylum seekers who have recently arrived in Wirral or the rest of Merseyside.

Their Liverpool office provides independent, impartial advice to refugee and asylum seeking families through a One Stop Shop advice service, which has been awarded the Legal Services Commission Quality Mark. 

This includes advice on accommodation, education and health issues, racial harassment and domestic violence, support difficulties (including difficulties with the National Asylum Support Service) and destitution, community care needs and social services issues. They provide both in-depth advice and signposting and referral services to individuals and agencies.

Their services are offered on an appointment, drop-in and outreach basis and interpreting facilities are available for clients. They also run a weekly outreach advice surgery at a medical centre in Liverpool.

Refugee Action’s Choices Service provides independent advice to asylum seekers considering returning voluntarily to their country of origin, which can be accessed via referrals from the Council’s Central Advice and Duty Team please telephone 0151 606 2006.


Refugee Action
64 Mount Pleasant
L3 5SD

Tel. 0151 702 6300
Fax. 0151 709 6684


Merseyside Refugee Support Network

Merseyside Refugee Support Network is a  Registered Charity. Their current and recent work and projects include:

For more information please contact Karen Wynne, Development Officer, on:

Tel. (0151) 707 0566


Other information

Nationality Checking Service

The aim of the service is to help reduce unnecessary delays in the process of applying for British Citizenship. You can view more information about the Nationality Checking Service elsewhere on this website. 

Citizenship ceremonies

Information about Citizenship ceremonies is available elsewhere on this website.

Marriages subject to immigration control

Information about marriages subject to immigration control is available elsewhere on this website.