• 1. Intro
  • 2. Location
  • 3. Check Duplicates
  • 4. Contact
  • 5. Details
  • 6. Confirm
  • 7. Receipt

Use this form to report pavement or footway problems such as:

  • Basal Growth
  • Damaged verge
  • Loose or broken kerb stones
  • Paving / flag - missing, loose, rocking or uneven
  • Hole in the footway/pavement
  • Problems with stop tap boxes, 'A' boards or shop displays
  • Overhanging hedge causing an obstruction
  • Tree roots causing damage

Issues not dealt with via this form:

To report a road or pavement defect that poses an immediate danger to the public please contact StreetScene:

  • Monday - Friday 8am to 5pm - 0151 606 2004
  • Outside of these hours - 0151 647 7810

What happens next?

  • We will aim to investigate the problem within 15 working days.
  • If the defect is dangerous or an emergency we will try to fix it straight away.
  • The time taken to fix other problems will depend on the location and type of defect.