If your bin is damaged or broken you can request a replacement bin.  In many cases, your bin will be able to be repaired.  There is a charge of £10.30 for any bin repair.  Repairs or replacement parts are usually possible for broken wheels or lids. If your bin is not able to be repaired, a new bin will be required for which the charges for a new bin will apply.

Report a damaged bin

What to do if you cannot put your damaged bin out

  • brown – store in garden
  • green – put in black bags and place at kerbside for collection (bags will only be collected if we have received payment for a new replacement bin)
  • grey – take to a recycling point or place in green bin for collection