HomeWelcome To Wirral
Drainage
Wirral Council are responsible for:
· The operation of the gully cleansing contract and investigation of all enquires and complaints in respect of highway flooding.
· The vetting of drainage aspects of Planning and Building Regulations Applications.
· Liaison with the Environment Agency on land drainage matters.
· The maintenance of coast protection and flood defence structures.
· Monitoring of beach erosion/deposition, structural inspections of sea walls and breakwaters.
· Response to storm warnings.
· Design and supervision of construction of new coast protection schemes.
Where can I see plans of public sewers?
Can I get plans of the drains around my house?
I have a broken drain inspection cover in my driveway, who is responsible for fixing it?
How can I tell if a gully is blocked?
There is a gully blocked in an unadopted road – who will clear this?
How soon will you be able to fix a gully?
The Council used to clear blockages on public sewers – why doesn’t it now?
What drainage services do the Council provide?
Public sewers are owned by the water companies.
The public sewer records can be viewed free of charged at the offices of Technical Services Department, Cheshire Lines Building, Canning Street,Birkenhead.
Alternatively copies of the public sewer records can be purchased from United Utilities direct on 0870 751 0101 or if you live in parts of Lower Heswall or Gayton from Welsh Water’s contractor the Babtie Group on 01745 815 815.
Can I get plans of the drains around my house?
Wirral Council has no plans of private drains. It may be worth checking if there are any plans attached to the deeds of the property.
I have a broken drain inspection cover in my driveway, who is responsible for fixing it?
First you need to check if the inspection cover is on the public sewer or your own private drains.
If the inspection cover is on the public sewer contact United Utilities on Tel 08456 020406 or if you live in parts of Lower Heswall or Gayton contact Dwr Cymru Sewerage Services (Welsh Water) on 0800 085 5935. They will arrange for any necessary repairs to be carried out.
If the inspection cover is on your own private drains you are responsible for arranging the repairs.
How can I tell if a gully is blocked ?
If during or after rainfall the area around the gully becomes flooded and the water does not drain away report the problem to our Highway Drainage Team via Streetscene on Tel. 0151 606 2004
If there are leaves on the road stopping rainwater from reaching the gully or preventing the water from draining away report the problem to our waste control team via Streetscene on Tel 0151 606 2004.
If there is foul sewage in or coming out of the gully contact either United Utilities on Tel. 08456 020 406 or for parts of Lower Heswall or Gayton, Dwr Cymu Sewerage Services (Welsh Water) on Tel. 0800 085 5935.
There is a gully blocked in an unadopted road – who will clear this?
Wirral council is not responsible for clearing blockages in unadopted entries or roads. The responsibility lies jointly with the property owners who adjoin these roads. If there is a flood from a gully that is causing a hazard in an unadopted road or entry environmental health might be able to help on 0151 666 4874 or 4873.
How soon will you be able to fix a gully?
Our Highway Drainage team provide a 24hr service to respond to reported problems. Depending on the nature and severity of the incident our highway drainage team will respond as follows:
· Dangerous conditions on the highway including flooding or missing/damaged covers - the area will be made safe or the problem resolved within 4hrs
· Non hazardous conditions on the highway - the problem will be investigated and appropriate action taken within two weeks.
· Reports of noise or smells from highway drainage gullies - the problem will be investigated and appropriate action will be taken within 2 weeks.
The Council used to clear blockages on public sewers – why doesn’t it now?
Until recently the Council acted as agents for both Welsh Water and United Utilities operating the sewerage systems within Wirral on their behalf. As of 1st April 2002 for Welsh Water and 1st April 2003 for United Utilities the water companies now provide this service themselves.
To report a suspected problem on the public sewerage system contact Dwy Cymru Sewerage Service (Welsh Water) on Tel 0800 085 5935 or United Utilities on Tel 08456 020406.
What drainage services do the Council provide?
· Regular cleansing of adopted road gullies and drainage channel gratings.
· Clearing blocked highway gullies and highway drainage pipes.
· Repairing or replacing defective or damaged highway gullies or pipes.
· Advising on the design of various highway and traffic calming schemes to ensure efficient drainage.
· Responding to and investigating the causes behind flooding on Wirral roads.