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Mental Health Services
Mental health services are available 24 hours a day 7 days per week. Reshaping of services is based on sound evidence of best practice. Mental health services aim to improve outcomes, enabling a better quality of life for the people who use our services, their families, and the whole community.
People with mental health needs should expect that services will:
- involve people who use services and their carers in planning and delivery of care
- deliver high quality treatment and care which is known to be effective and acceptable
- be well suited to those who use them and non-discriminatory
- be accessible so that help can be obtained when and where it is needed
- promote their safety and that of their carers, staff and the wider public
- offer choices which promote independence
- be well co-ordinated between all staff and agencies
- deliver continuity of care for as long as this is needed
- empower and support their staff
- be properly accountable to the public, people who use services and carers
- reduce suicides.
Specialist Mental health services are provided jointly by Wirral Department of Adult Social Services and Cheshire & Wirral Partnership NHS Trust. Services include:
- Assertive Outreach Service
- Community Mental Health Teams
- Community Recovery Service
- Criminal Justice Liaison
- Crisis Home Treatment Services
- Early Intervention services
- Inpatient services
Charges
The Government says that Wirral Department of Adult Social Services must charge for the services that it provides. The government also says that charges must be fair and take into account both people’s income and the costs of daily living. This means that people who use services have a financial assessment which does this. People can refuse a financial assessment if they wish and pay a standard charge for the services they use.
No charges are made for services provided under s117 Mental Health Act 1983.
Wirral Department of Adult Social Services have written two guides on service charges:
- Moving into a care home - a guide to financial arrangements
- Charging for homecare and other adult non-residential services
For further information about social care see also web pages:
- Central Advice and Duty Team
- Charging for services
- Community Care Assessments
- Direct Payments
- Drug and Alcohol Misuse
- Eligibility criteria for mental health services
- Fair Access to Care Services
- Residential Care
- Support for Carers