Welcome To Wirral

Wirralhomes & Homeless Section

Wirralhomes & Homeless Section is a partnership between the Council and 10 Registered Social Landlords (RSLs) and is responsible for:-

• Registering applicants onto the Wirralhomes database from which applicants are allocated Council and RSL properties
• Providing help and advice to people who are homeless or threatened with homelessness
• Co-ordinating the HOMES Mobility Scheme which makes it easier for people to move within the social rented sector in the UK
• HOMESWAP scheme which enables Council or RSL tenants to exchange their properties
• Requests for housing (nominations) made to non-partner RSLs.

The allocation of properties is carried out by the local Area Housing Offices of the Council and the RSLs.

For further information contact:

Wirralhomes and Homeless Section
Department of Regeneration
Town Hall
Brighton Street
Wallasey
Wirral CH44 8ED
Tel. (0151) 691 8040 
Email - wirralhomes@wirral.gov.uk 

Opening Hours:
Monday to Friday
9.00 am - 5.00 pm * 
* Except Thursday when the office opens at 10.00 am to allow for staff learning and development

Registered Social Landlords

Those marked with an asterisk (*) are members of the partnership with Wirralhomes and Homeless Section. All others may be approached direct. 

Names and Telephone Numbers

Abbeyfield Housing Association - (0161) 881 0695
Alpha (RSL) Limited - (0151) 645 8585
Anchor Housing Trust - (0845) 775 8595
* Arena Housing Association - (0151) 726 8808
Carr Gomm Housing Association - (0161) 877 8847
Collingwood Housing Association - (0151) 724 5759
* CDS Housing Association - (01928) 790000
* Cosmopolitan Housing Association - (0151) 227 3716
English Churches Housing Association - (08450) 707074
Family Housing Association - (0151) 647 5000
Forum Housing Association - (0151) 649 9718
Hornby Housing Association - (0151) 733 8421
Housing 21 - (01257) 261009
* Leasowe Community Homes - (0151) 678 0110
* Liverpool Housing Trust - (01928) 796000
* Maritime Housing Association - (0151) 650 3200
* Riverside Housing - (0151) 708 1000
New Era Housing Association - (01924) 234000
Pierhead Housing Association - (0151) 227 1001
Pinecourt Housing Association - (0151) 709 6878
* Rodney Housing Association - (0151) 236 0010
Servite Housing Association - (0151) 922 0835
Stonham Housing Association - (0113) 246 8660
* Venture Housing Association - (0151) 709 0159
* Wirral Methodist Housing Association - (0151) 647 5471
* Wirral Partnership Homes - (0151) 606 3000 

Home Assistance Team
Responsible for:- 

• Disabled Facilities Grants
• Lift and Hoist Installations
• Minor Adaptations (e.g. ramps and grab-rails)

For further information contact:
Home Adaptations
Department of Regeneration
Town Hall
Brighton Street
Wallasey
Wirral CH44 8ED
Tel. (0151) 691 8090 

Wirral Home Improvement Agency

What is the Home Improvement Agency?

The purpose of the Home Improvement Agency set up by the Wirral Council is to help elderly, disabled or low income households whose homes need repair or improvements, but who find it difficult to organise the work. The Agency will arrange to get the work carried out with the minimum of fuss.

What problems will be tackled?

Wirral Home Improvement Agency offers a complete package to enable elderly, disabled or low income householders, to improve or repair their homes, including:-

Comprehensive advice on the client's housing needs and the options available.

• Help to decide what work needs to be done and to arrange for it;
• Advice on the best way to pay for the work;
• Help with completing paperwork/forms etc.;
• Assist in selection of a builder and organise payments; and
• Deal with problems that may arise during the course of building work.

What will the service cost me?

All advice is free.

A charge may be payable if the Home Improvement Agency acts on your behalf to arrange and supervise the building work. However, if the work is eligible for grant aid, there may be no extra cost to the client.

How do I contact the Agency?

Referrals will be accepted from any source e.g. Social Services, other local authority departments and by direct approach from the public.

If you require more information about Wirral Home Improvement Agency, please telephone: -

(0151) 666 5109 or (0151) 666 5115

Monday to Friday between 9.00 am - 5.00 pm

For further information and guidance contact:-
Department of Housing and Environmental Protection
Wirral Home Improvement Agency
Department of Regeneration
Town Hall
Brighton Street
Wallasey
Wirral CH44 8ED
Telephone: (0151) 691 8090