Welcome To Wirral

We are entitled to the following rights:

• to make choices about our lives
• to receive the social and health services we need
• to be informed of our rights
• to enjoy opportunities in leisure, education, training and employment
• to be different and not to suffer discrimination
• to make a complaint when something goes wrong.

Advocacy if founded on the belief that people are of equal value regardless of ability, wealth or status and are therefore entitled to equal rights.

An advocate can:

• listen to you
• help you to plan any action you may wish to take
• write letters and make telephone calls with you, or for you
• ensure your views are heard by attending meetings/reviews with you
• obtain information for you, or put you in touch with someone who can
• spend time with you preparing for meetings
• investigate alternative sources of support
• increase communication levels between yourself and others
• find out what your rights are
• liaise with relevant agencies
• support people through the complaints process.

If you feel that you need the services of an advocate please discuss this with your care manager or social worker

For more information contact:

Advocacy in Wirral 0151 650 1530 or

For Information & Advice contact the Central Advice and Duty Team Telephone 0151 606 2006.

The team are able to provide general information and advice and where appropriate take referrals for Adult Social Services for detailed enquires and requests for a service.