HomeWelcome To Wirral
How to contact us
This page details a full list of contact telephone numbers, e-mail addresses, opening and closing times and correspondence address.
By e-mail
Our e-mail address for Housing and Council Tax Benefit is: housingbenefits@wirral.gov.uk
If you are a landlord with a benefit query you can contact the Housing Benefit Landlord Liaison Team on:-
hblandlordliaison@wirral.gov.uk
Our Fraud e-mail address is hben.fraudunit@wirral.gov.uk
By telephone
The telephone numbers for the various sections of Housing and Council Tax Benefit are as follows:-
Housing and Council Tax Benefit Telephone Team 0151 606 2002
The Housing and Council Tax Benefit Office is open for telephone enquiries between:-
| Monday to Thursday | 8.00 am to 18.30 pm |
| Friday | 8.00 am to 17.00 pm |
| Saturday | 9.00 am to 12.30 pm |
You can also contact our 24 hour Fraud Hotline on 0800 731 5783
Local Offices
If you prefer to speak with Housing and Council Tax Benefit staff in person, a list of local offices and opening times around the Borough can be found at Council Offices in the related links section. Payment office locations and opening times are shown.
By letter
The address to write to is:-
Housing and Council Tax Benefit Section
PO Box 2
Birkenhead
Wirral
Merseyside
CH41 6BU
See Also
- Benefits - hospitalisation
- Council tax - account enquiries
- Council tax - annual notification
- Council tax - appeals
- Council tax - backdated claims
- Council tax - band reductions
- Council tax - change of circumstances
- Council tax - discount
- Council tax - exemptions
- Council tax - overpayments
- Council tax - renewal
- Council tax benefit - new claim
- Education maintenance award
- Free school meals
- School - clothing grants and vouchers
- School - transport assistance
- Special educational needs - disabled students allowance
- Student awards
- Student loan