Welcome To Wirral
Do it online - access council services online
Wirral Council offer a number of 'online services' to help you access our services with ease. You can apply, complain, report, request or comment on many of our services online via your computer. You can also make a payment to us online.
To do it online - click on a service below and when the page loads, click the green 'request service' button found in the right hand corner.
- Abandoned vehicle - Apply online for an abandoned vehicle to be removed
- Abnormal loads - Suggest a route for abnormal loads online
- Access protection marking - Apply for access protection marking online
- Access to information - Enquire online about council, cabinet or committee meetings
- Advocacy and advice services - Request an advice service online
- Benefits Calculator - Use our benefits calculator
- Benefits e-Citizen online services - for tenants and landlords
- Bridges - Report damage to a bridge online
- Bridge strengthening - Apply online for a bridge to be assessed
- Business rates - Use online forms for business rates applications
- Cable laying - Complain online about cables that have been laid by a private company
- Car parks council - Report a problem with a car park online
- Car sharing - Request more information about car sharing online
- Certificates - Apply to obtain copy certificates online
- Child protection - Apply for the child protection service online
- Coastal protection - Report a problem with coastal protection or sea defences online
- Complain about Wirral Council - Make a complaint online about one of our services
- Council tax (E - Citizen) - Check your charges and payments
- Council tax online forms - Fill in your Council Tax form online
- Council tax errors - Complain online or submit a request online for written information of how your benefit was calculated
- Culverts - Report a blocked or littered culvert online
- Cycle Training - Request information on cycle training
- Dangerous road junctions - Report a dangerous road junction online
- Dead animals - Submit an online request for the removal of dead animals from the road
- Demonstrations and parades - Apply for a road closure online
- Dropped kerbs - Request permission online for a dropped kerb
- E-Citizen online service
- Erecting a hoarding or scaffold on a public road or pavement- Apply online
- ERIC service - Request the ERIC service online. (Bulky waste collections)
- Event hosting permissions - Request permission online to host an event
- Event in a Wirral Park - Submit an online request for further information on events in Wirral Parks.
- Excavation - Request permission online to do an excavation
- Fly Posting - Report instances of fly posting online
- Fly Tipping - Report instances of fly tipping online
- Garden waste collection service - Search online for your Garden Waste Collection date
- Graffiti removal - Report an incident of graffiti online.
- Grass cutting - Report a problem about the grass cutting service online
- Highway Enforcement - Report an enforcement issue online.
- Household waste (assisted collections) - Apply for an assisted bin collection online
- Household waste (collections) - Search online for your bin collection day
- Household waste (missed collections) - Notify us online of a missed bin collection
- Housing benefit forms - apply for housing benefit or fill in 'change of details' forms
- Housing benefit fraud referral - Report a suspected housing benefit fraud online
- Jobs- Search and apply online for a job with Wirral Council
- Library book renewal- Renew a library book online
- Licence for animal movement – Apply online for licence applications for animal movement
- Licence application forms - Licensing Act 2003 - Apply online for a premises licence
- Obstructions- Report an obstruction to roads or pavements online
- Parking Appeal- Appeal against a parking ticket using an online form
- Parking Permits- Request a parking permit online
- Pavement crossings- Apply online for a car crossing on the pavement
- Pavement parking- Report a problem with regards to a pavement parking online
- Pavements (dangerous)- Report a dangerous pavement online
- Pay Online - Make an online payment to Wirral Council- pay your Council Tax, Parking Fine, Business Rates or any other invoices
- Pedestrian crossings- Report a problem online at a pedestrian crossing or enquire about pedestrian facilities at traffic lights
- Performance indicators- Request details online about our performance indicators
- Personal injury- Report an injury online
- Pest control- Apply online for a copy of the customer satisfaction questionnaire or more information
- Planning application forms download page- Download planning applications and forms
- Pollution Control- Complain online about pollution
- Rails (pedestrian)- Report damaged roadside buildings online or request the installation of railings
- Recycling- Request information onilne or tell us what you think of our recycling service
- Refuge Islands- Make an online request for a refuge island
- Road Signs- report damaged or missing road signs online, or request additional road markings or traffic signs
- Roads and Highways Enforcement - Apply online for further information about roads enforcement
- Salt (Rock salt purchases)- Request online to buy rock salt for private use
- Schools crossings patrols- Make an online request for a school crossing site
- Skip Permit- Apply online for a skip permit
- Speed limits- Request a new speed limit online, or comment on an existing one
- Street care and cleansing- Report any problems about street care online
- Street Furniture- Report a problem with an item of street furniture online
- Street Lighting- Report faulty or damaged street lighting, illuminated bollards or signs online
- Street litter bins- Report a bin that is either broken or overflowing online, request additional bins, relocate a litter bin or comment on our litter bin service.
- Street name plates- Report a damaged/missing street nameplate online, or let us know what you think of our service
- Street parking-fines- Make a complaint online
- Street parties- Request permission online to host a street party
- Street seats/ furniture- Report a damaged/ missing street seat online or let us know what you think of our service
- Sunday trading- Apply online for Sunday trading details
- Temporarily Road closures- Comment online about road closures
- Traffic calming – Comment online about a traffic calming scheme, or request a new one
- Traffic lights- Report a fault with a set of traffic signals online
- Traffic management- Comment online about our traffic management service or send us your comments about a proposed traffic scheme in your area
- Traffic Schemes- To request information, Apply for a review of a particular traffic problem or request a new scheme
- Travel plans- Request further information online
- Trees- Report a fallen tree online or report a hedge that is overgrown on the road or the pavement
- Verge maintenance- Report a problem with verge maintenance online
- Walking- Request further information online or comment about walking in Wirral
- Walls- Enquire online about retaining walls or report a problem with a damaged or dangerous wall
- Websites – accessibility- To tell us what you think online about our website and services
- Weight limits – Report a problem online
- Winter maintenance- Report a problem online with regards to winter maintenance
- Yellow lines- Request an area that should have yellow lines online, or comment on existing yellow lines